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The most interesting thing in the merkurmagic Terms and Conditions
The articles of the casino contract give you clues important information about your rights and obligations when playing online. By taking a close look at merkurmagic's Terms and Conditions, we became convinced that the operator complies with the strict requirements that the General Directorate for the Regulation of Gambling imposes before issuing a license. In this review we highlight some passages of the contract that caught our attention due to their importance or significance, and we add comments with our respective opinions. The last update of the document to which we had access corresponds to March 13, 2017. If you have any questions, comments or want to notify us of any changes, do not hesitate to contact us by emailinfo@casinos -online.es.
Content of the general conditions
The document is well structured, so you will easily find the different sections with information about all the aspects that concern the services of the casino, the obligations and rights of both the user and the company, characteristics of the games and treatment of personal data, just to mention the most relevant. It has not been possible for us to add citations to each of the articles of the merkurmagic contract or comments on each of them, due to the great length that this review would have. Therefore, we concentrate on those that, in our opinion, contain the important details.
1. Object of the Game Contract
2.|| |241 Activación del registro de usuario y de la Cuenta de juego
3. Operations that can be carried out with your user registration and in your Game Account|| |246
4. Game account
4.4.1 You can ask merkurmagic to set lower limits on established deposits. To do this, you must make the request expressly and individually through the form available for this purpose in your gaming account or by contacting Customer Service through the channels published on the merkurmagic website. The new limits will be set immediately.”
Comment: The Gambling Law in USA establishes a deposit limit in the account of any online casino for a maximum of €600 monthly, €1,500 weekly or €3,000. However, these stops can be adapted in a smaller range, if you prefer. To do this, you will have to send an email to themerkurmagic contact platform and request the new limit.
5. Derechos y obligaciones de los participantes
5.2 Adopt all the necessary technical measures to reasonably control the threats of communications, especially keeping antivirus, malware detection programs and security patches.”
Comment: Merkurmagic online casino cares about providing the necessary security to protect your sensitive information, activities within the platform and financial transactions. However, you must also take preventive measures to protect your data and prevent third parties from having access to it. Among the recommended technical actions is the update of your antivirus and the continuous maintenance of your software, whether on the computer or the mobile.
6. Obligations, rights and operator responsibility
6.10merkurmagic reserves the right to check the creditworthiness of the participant. For this, you can use any means available to you, such as the services of third-party credit solvency or credit agencies. You can also ask the participant for details of their bank account.”
Comment: The user's financial protection is one of the main aspects to guarantee security in this type of portal. For this reason, the operator will verify that you do not have a history of gambling addiction or previous debts produced by the use of this type of service. This procedure serves to protect future clients and was one of the reasons why the DGOJ quickly granted the operating licenses shortly after they were applied for.
6.15 The merkurmagic gaming platform may contain links to external websites owned by third parties, which are provided for reference purposes only. Merkurmagic is not responsible for the contents or any other circumstance derived from the connection to third-party links, since they are the responsibility of the corresponding operator. Visitors are advised to consult the terms and conditions of use and the privacy policies of third-party websites that may be accessed through links included on the merkurmagic website.”
Comment:| ||286 Muchos otros portales suelen incluir este tipo de cláusulas para deslindarse de posibles fallos en el software proporcionado por empresas externas, quienes son las proveedoras de juegos. En el caso del casino merkurmagic, los programas son desarrollados por la misma compañía, por lo que la responsabilidad yace en todo momento en el operador. El artículo aquí citado hace referencia a enlaces externos a otros sitios, como instituciones para la prevención de adicciones, redes sociales o incluso, las páginas oficiales de las plataformas financieras (para ejercer ingresos y retiros).
7. Cancellation, resolution or suspension of the Gaming Contract
8. Effectiveness and duration of the Gaming Contract
9.|| |296 Tratamiento de los datos personales
10. Responsible Gaming
11. Inactive user registration and activation in cases of suspension
11.1The Gaming Account will be suspended, automatically, after two years have elapsed since the user registration has remained uninterruptedly inactive. Suspended user registrations may be reactivated by merkurmagic at the request of users.”
Comment: It may happen that you stop playing for a while, due to lack of interest or any other reason. After two years, your account will be suspended and after four more years, that is, 6 years in total, your game account and user registration will be automatically canceled, as well as your agreement with this contract. In short: The company can keep your information, data and betting behavior for up to a period of six years, even if you no longer use the services of the page. For this reason, we recommend you cancel your profile, in case you want your account to be permanently deleted.
12. Assignment of the Gaming Contract
13 . Disclaimer
15. Applicable law and jurisdiction
1.3 Notwithstanding that another purpose is indicated at the time of data collection or in the particular conditions of the services, the Personal Data of registered users will be treated by merkurmagic with the following objectives:”
Comment: If you are interested in knowing exactly what your personal data is required for, this section will be of great help to you . The main reasons given are the management of your registration, identification and access to your gaming account, as well as controlling and supervising compliance with the Terms and Conditions. In addition, the operator informs you that, in the event that you win any prize, it may use your information to carry out promotional or advertising activities, without the need to establish compensation or an additional agreement.