Legal Notice and Contact
The absolute responsible for the information displayed a on this page is Héctor Villa Borja (HVB), operational director for the USA market of Masmet Enterprises. José Ramos Cruz (JRC) is the leader of the analyst team, whose research and comparison work made the evaluation here possible.
Frequently asked questions from the public
In this section we have gathered the questions that are constantly sent to us about online casinos. To improve the service provided and avoid unnecessary contact, we decided to publish the general answers to the questions raised.
What experience do you have to consider yourself an online gaming expert?
Answer (JRC ): During my Marketing studies at the Complutense University of Madrid, I did several jobs parallel to the study, to finance my life in the capital. One of them was in a bar, which had dozens of slot machines and organized small poker tournaments. My interest in the industry was born there, so I decided to study a course to practice as a Croupier: I have worked in various live casinos in Europe and on cruise ships throughout the world. Along with my work, I have played for years with different operators, both in USA and in the rest of the planet.
How do I identify a reliable casino?
Answer ( HVB): In the first instance, by confirming that they have a license from the Directorate General for the Regulation of Gambling, since this state body is in charge of controlling all operators that guarantee legal activities, fraudulent and without abuse of any kind. There are more specific measures that will help you identify the safest site: constant monitoring of return to player percentages (RTP), technical regulation by external bodies, the type of information encryption or obtaining awards or prizes from the guild , to mention a few.
Can I trust the results of Internet games?
Answer (HVB): Practically all potential new users of online casinos wonder if the machines and tables favor the house 100%, but you can be calm, since this does not happen. The regulation of serious operators precisely prevents this from happening. In addition, institutions outside the companies continually review the algorithms of the entire gaming offer, so that no anomaly present leads to thinking of fraud. The companies take this section very seriously, since a single proven case would trigger a devastating effect for the industry, with multi-million dollar losses worldwide.
To contact the team
Our readers and users in general You can send us any questions, suggestions or queries regarding online casinos in USA, or even concerning our page and the work on it. To do this, simply fill out the contact form shown here:
An alternative is direct contact at our email email@example.com, como hemos mencionado en todas nuestras reseñas. Nos alegramos de antemano por recibir cualquier tipo de comentario por parte de la audiencia. Obviamente, críticas constructivas son de igual forma bienvenidas, pues de esta forma mejoraremos el servicio otorgado. ¡Hasta pronto!