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These are our opinions about Casino Gran Madrid
When we talk aboutCasino Gran Madrid, industry opinions praise the great services of this operator. This fantastic physical casino was one of the first to reach your screens. It was time for us to introduce you to this online platform, full of slot games, roulette wheels, blackjack and poker tables. As you already know, at casinos-online.es we only carry out reviews of operators that are one hundred percent reliable, that comply with current regulations, that have all their games certified by the DGOJ and that are not scams. With more than 400 tables and gaming machines, 30 jackpot slots and an RTP of 94.75%, this operator is positioned as one of the best in our ranking.
Hemos realizado the following Casino Gran Madrid test to bring you the best possible review and the one that this operator deserves. We have expressed our most sincere opinion on all the aspects that may interest you: live games, mobile version and the summarized terms and conditions.
Range of games available at Casino Gran Madrid
A varied range of games is always something users look for in an operator. Whatever your favourite,the wide catalog of this casino with slots, blackjack, poker, roulette and bingos gives you plenty to choose from! Within each of these categories there are several modalities: jackpot, premium, multi-hand, live... It will be hard for you to decide.
The ones preferred by users
In this casino they know that, although the tastes of their clients are very varied, the most loved games are the slot machines . For this reason,offers more than 400 slots of all kinds: jackpot, premium, adventure, classic or based on movies or series, among many more. The most popular among users of this particular operator are those that appear in the table below, but, of course, the range of possibilities is much broader: Casino Gran Madrid has slots as popular asJackpot Giant, with jackpot, orGreat Blue. Of course, it also gives you the choice between many other classic casino games such as its 18 roulette wheels, 5 of them live, 15 blackjack tables, 11 poker modes and 38 video bingos, a game mode that, to us and every time more players, we love it.
As you can see in the table, las alternativas de blackjack en Casino Gran Madrid no son pocas. Although it is essentially the same game, the rules between one variant and another can change a little. If you want to know and understand everything that happens on the mat regardless of the mode you play, then you should read theblackjack review that we have prepared at online-casinos. es, where you can also try the demos for free before betting with real money.
The same thing happens with roulette at Casino Gran Madrid as we have explained in blackjack; If you want to start betting on this game but you don't know the differences between one variant and another, we recommend that you take a look at ourroulette page, where in addition to reading the rules, you will be able to test the demo versions of some of them.
The possibility of playing live
As we explained in theanalysis of the version in live from Casino Gran Madrid, the live gaming options in this operator are quite scarce. In fact, it only has 2 roulette modes. One of them, the Slingshot Roulette, is automatic and works with a compressed air system that launches the ball; the other, on the other hand, hasreal croupiers who are in charge of managing what happens around the cloth. We have to give the live version of this casino a positive point: both wheels are available 24/7.
Is the mobile version of this casino any good?
The answer is yes. Themobile version of this operator offers its users practically the same range of games as the desktop one. The only games excluded are some forms of blackjack and roulette. In our opinion, Casino Gran Madrid offers a very complete version of its platform with many different game options, very easy to navigate thanks to a designresponsive adapted to all types of screens. Also, thepayment methods are the same and you can use them in both versions without problem. But the best thing, in our opinion, is that it includes live roulette in the mobile version. So you can play live from anywhere!
Maximum and minimum bets
The minimum and maximum bets will depend on the type of machine or table you are playing on; in the Casino Gran Madrid slots, for example, the bet varies between €0.01 and €300; in blackjack, between €1 and €100 in some modalities; in poker, €0.25 and €50; for roulette, things are a bit different, as the minimum and maximum bets will depend on the player's VIP level.
The RTP index (from EnglishReturn To Player) or Return to Player in USA, is the theoretical percentage of prizes awarded with respect to the amounts wagered. In other words, if a machine has an RTP of 97.92%, for every €100 you play on it, you will theoretically receive €97.92. To comply withOrder HAP/1370/2014, of July 25th,Casino Gran Madrid performs an annual analysise para obtener una expectativa matemática de retorno al jugador y un porcentaje real de devolución de premios en cada una de sus máquinas una vez al mes durante el siguiente medio año.
Slots90.00 - 97.76%
Roulette92.11 - 98.65%
Blackjack|| |49597.92 - 99.22%
Videopoker96.53 - 99.78%
Videobingo92.19 - 95.60%
Baccarat84.20 - 99.00%
Despite the calculations and analyzes carried out, the percentage ofRTP obtained is not inalterable and can be modified depending on several factors. For example, by the tactics followed by the player. Without going any further, in blackjack games this index fluctuates between 97.92% and 99.22% depending on the strategy used. The same happens and for the same reason with roulette, where the percentage ranges between 92.11% and 98.65%. In slot machines it will also depend on the number of possible winning combinations or if it has a jackpot, for example.
Software used by the casino
On this platform you can find many games from different developers . The platform and roulette wheels are brought to us byPlaytech, a very popular casino game provider known for creating the best quality products. The rest of the games are from the most varied developers: Zitro, Red Rake, NetEnt or Gaming1. That there is so much variety can only mean one thing: that in this operator you will have the opportunity to test exclusive machines. Variety and fun are guaranteed!
Intel or equivalent 1 Ghz processor, 1 Gb RAM, 16-bit graphics card and resolution of 1280x800px
WindowsXP, Windows7 or higher, Mac OSX or Linux
Requirements for web-app
Browser that allow pop-up windows and Adobe Flash Player 11.0
All Casino Gran Madrid games have been subjected to analysis before being published on the operator's website. This study has not been carried out by the casino itself, but by two professional laboratories authorized by theDirectorate General for the Regulation of Gaming (DGOJ): Gaming Laboratories International (GLI) and Price WaterhouseCoopers (PwC). These two controlling bodies guarantee the veracity and proper functioning of therandom number generator of the machines, a software component that generates the results of the games completely at random.| ||608
Para jugar en este casino no hace falta descargarse ningún tipo de software especial, but the operating system of the device you play with should be WindowsXP, Windows7 or later, Mac OSX or Linux. The browser can be any, but it has to meet two requirements: first, that you have a version of Adobe Flash Player 11 or higher installed; the second, that allows you to open pop-up windows.
Esgaming SAU: the company behind the casino
The company that hides behind this fantastic operator and that is the owner of the online gaming license is ESGAMING SAU. CGM Online belongs to the Gran Madrid group, which has three physical offices: two in Madrid (Torrelodones and Colón) and one in Málaga. The company's registered office and headquarters are in the Torrelodones casino, at km 29 of Autovía A-6, 28250 Madrid. If, as customers of this casino, you have problems of any kind, you can use the Complaints Mailbox and send your complaints to that address. In addition,they take the well-being of their users very seriously, so they conduct satisfaction surveys and are open to suggestions from their customers.
Information of the company behind CGM Online
Live chat:Not available
Central office:Highway A-6, km 29, 28250 Torrelodones (Madrid)
Prevention of money laundering: Identity verification
Organizations against gambling addiction:RGIAJ
In addition to being aware of disorders associated with gambling, Casino Gran Madrid participates in other social causes andcollaborate with donations with associations such as Doctors Without Borders and the Red Crossa. They also participate in other environmental projects, such as the management of kitchen oils or generator sets. Their employees are also important to them; For this reason, the casino invests in the training of its workers and is one of the collaborating entities of the National Training and Professional Integration Plan.
If you have any questions or problem while playing on the platform,you can contact Casino Gran Madrid customer service. You have two ways to do it: by phone+34 918 561 111 from 9:00 a.m. to 01:00 a.m.; or by sending an email to the email@example.com. Also, if you have a complaint or suffer an incident with your account, you can always contact them through their complaints mailbox and send it by post to the address you will find on their website. Unfortunately, this operator does not have live chat.
CGM Website Security
Any casino that wants to operate in USA must obtain the relevant licenses, be registered in the country and comply with the current Gaming Law. Of course, we have carried out an analysis of the Casino Gran Madrid platform andwe have verified that it complies with all legal and web security requirements. The DGOJ is the one that, by virtue of Law 13/2011, of May 27, on gambling regulation, issued the license under which all CGM Online games are regulated. These licences, granted by a body dependent on the USA Ministry of Finance, guarantee, among other things, that the game is completely transparent and without fraud and that money transactions, both in deposits and withdrawals, are one hundred percent secure. An operator holding the relevant general and singular licenses means that in the event of a dispute between the customer and the casino, the DJOG can act as an intermediary. If it did not have them, this body would not be able to do anything to defend consumer rights and consumers would be totally defenseless against fraudulent operators.
Furthermore, CGM Online is very aware of gambling and other associated disorders to the game. Therefore, before starting to play some automatic machines, such as slots,online bingo and poker, make the user take a series of precautions: a session time limit must be set between 15 minutes and 4 hours; a warning frequency between 1 and 15 minutes; a limit balance to play; and the time you must wait to start the next session. Similarly,on their page dedicates an entire tab to responsible gaming, where they include, in addition to a self-assessment questionnaire, contact information for various aid and specialized assistance associations. Some of the centers that you will find on their page are the Ramón y Cajal Hospital, the Madrid Association of Players in Rehabilitation (AMAJER) and the Association for the Prevention and Help of Gamblers (APAL).
Extra points for the casino
There may be different opinions about Casino Gran Madrid in terms of its live version and payment methods, but something that leaves no one indifferent is the enormous variety of casino games and, specifically, , ofslots, which we remind you that there are more than 400. If to this, we also add the fact that 33 have a jackpot, then we still like this gaming portal plus. Following the same line, this operator scores many points because it offers its customers almost 40 different video bingos, a modality that is all the rage among casino players and that, however, not all platforms take into account.
We have to give it a little more point if we take into account that, although online payment methods are not very numerous and only include the most basic,there are three physical casinos where you can go to make deposits. This is only an advantage for customers who live near these branches, but we think it was worth mentioning and taking it into account, because in this review of Casino Gran Madrid we do not want to leave anything in the inkwell.
Conclusion after the analysis of Casino Gran Madrid
We know that the opinions about Casino Gran Madrid can be very different between users depending on what each one is looking for, but in online-casinos we have come to the conclusion that It is one ofthe best online operators in USA. Itswide range offers all kinds of games, from the most basic in a casino, such as slot machines, to others highly demanded by the audience but that few operators offer, such as video bingos and the version available for mobile devices will also please the most demanding players.
Live roulette from the casino in TorrelodonesPLAY NOW!
Advantages and Disadvantages of CGM Online
Variety of machines
Variety of card games
Few payment methods
Optimized for mobile
No native app
In our opinion, the operator deserves a good rating from us, andwe are sure that it will be the choice of many users to spend a fun time betting and winning fantastic prizes, because with Casino Gran Madrid we are facing a safe and reliable portal. Although the live version is not the best, this operator knows how to compensate with the rest of the aspects of its platform. Not convinced? Visit ourhome page and find out which are the best online casinos to play at.
Frequently Asked Questions
Now is the time to that you ask us any doubts that may have arisen. At casinos-online.es we want you to be perfectly informed about the casino in which you are going to play. If something is not completely clear, please, do not hesitate to contact us via firstname.lastname@example.org.
En caso de incidente, ¿puedo reclamar?
Of course yes. It is not normal for the platform or the games at Casino Gran Madrid to cause problems, but anything can happen. In the event of an incident due to connection problems or failures of another nature, you can always contact them on the phone918 56 11 11, via email@example.com or useBuzón de Reclamaciones.